Mike and a Phone Number for The President

Acknowledge It's Mine, and Save the country Billions

last updated 02/25/10

Dear Mr. President,

To determine if AT&T committed perjury to avoid paying millions of dollars in fines to the State of California, Congresswoman Tauscher sent a letter to the FBI San Francisco office, asking if the phone number in the above photograph is "25093" as I claim, or "85093" as AT&T told the California Public Utilities Commission.

Letter from Ellen Taucsher, 4-14-08

The FBI has refused to respond to this simple request.

It should be noted that the State Attorney General responded to the above letter, stating that, legally, he could not help. Senator Don Perata and the CPUC ignored the letter.

According to the FBI Website, when a corporation lies to a regulatory agency, it is within FBI Jurisdiction.

If the phone number in the above photograph is "25093," as I claim, it could save the jobs of over 2000 California State employees, it could create thousands of jobs in the private sector, and it could also make the jobs easier and more productive for phone company employees, government employees, and business owners.

The phone number in the photograph received service through a phone line that was known to be defective. Nobody has disputed that fact -- not even the phone company attorney.

The first step towards making the phone number save jobs is to declare that it has the last five digits of "25093," and not ""85093" as AT&T told the State of California. An AT&T document I photographed, dated March 16, 2009, provides the evidence necessary for law enforcement to prove that AT&T created a fictional phone number.

The second step towards saving the jobs of over 2000 California State employees is to order California to follow the Rule of Law, and fine AT&T for violating public utility laws, and committing perjury to conceal the violations. By law, the State of California can now fine AT&T over $200 million.

The third step towards saving this country billions of dollars each year, as a result of lost productivity caused by phone problems, is to establish a Telecommunications Consumer's Bill of Rights that allows consumers the rights to test their phone lines using a federal law that already exists for resellers of phone service.

Establishing a telecommunications consumer's bill of rights can create more jobs in the private sector, as it will force the phone companies to repair defective phone lines that phone company executives have deemed "good enough" for people like me.

With the exception of Congresswoman Tauscher, no government officials or agencies want to get involved in this issue. Please look at a list of twenty people and agencies who have ignored or sidestepped the issue. One reason that nobody has been willing to do this has to do with human-nature.

I hope your administration will do the right thing, and declare the phone number has the last five digits of "25093," fine AT&T for violating laws, and establish a telecommunications consumer's bill of rights that will save money, create jobs, and provide better phone service.

In 2003, AT&T Attorney, Stephanie Elena Krapf, defrauded the California State General Fund out of as much as $100 million, by claiming the above circled phone number has the last five digits of "85093." The actual numbers are "25093" .

As an Officer of the Court, the Attorney's words cannot be disputed by an ordinary citizen, such as myself, in the courtroom.

Luckily, we have a system that can deal with Attorney's who commit fraud. In this particular situation, the FBI has jurisdiction. Unfortuneatly, the FBI's message to me is, "Let it go." Those are the exact words of an FBI agent, who, at one point in 2008, told me she would try to open an investigation.

In March 2009, I obtained internal phone company documents that can be used by the FBI to prove that AT&T committed perjury. I had repeatedly contacted the FBI, asking them to look at these documents.

An FBI agent returned a call to me on 02/19/10. During our conversation, he realised that I had been to the FBI office on three separate occasions. He decided to tell me how the real world works. He lectured me on how difficult it is to prove to a jury, that an attorney committed perjury, and he refused to look at the documents on this website. It became clear that the FBI agent has become so cynical, that he could not possibly believe that the documents I obtained in March 2009 could be used to prove that AT&T committed perjury to conceal violations to public utility laws.

The level of cynisism at the FBI has become so great, that the FBI has seemingly, given up on prosecuting attorney's who commit perjury. And of course, the attorney who claimed the phone number at the top of this page has the last five digits of "85093," knows this. The system has failed.

Recently, you spoke to the American people, and told us, that when the system fails, it is your responsibility.

With this webpage, I want you to understand why the system failed, and, more importantly, what can be done to prevent the frauds that are linked to the above circled phone number.

I hope your administration will look at documents shown below that can save this country, billions of dollars each year, while making jobs easier, and more productive.

Public Utility Laws are very clear: If a phone company knows a phone line is defective, the law requires the phone company to fix it -- no exceptions. The Rule of Law states that if the phone company violates the law, they have to pay from $500 to $20,000 per day in fines to the California State General Fund. The minimum fines would have been several million dollars. The maximum fines could now exceed $200 million.

By claiming the phone number wasn't mine, and committing about 20 other criminal acts to conceal other problems, AT&T defrauded the State of California out of millions of dollars, as well as me, and my family, by concealing it was liable for business losses. Criminal acts are supposed to be handled by law enforcement, not Civil suits.

The company that has the most to gain if you officially declare the number is mine, is AT&T. AT&T is an American icon, and sadly, like Enron and WorldCom, high-level executives are cooking the books, destroying the infrastructure, and losing customers, while the regulatory agencies turn a blind eye. A recent article by a former phone company employee, and an expert in phone repair states that phone companies are wasting millions of dollars by not repairing phone lines (OSP Magazine May 2009, "What Does It Take to Get a Cable Replaced?") The costs to businesses that can't function when the phones don't work is even greater, and as a result, the businesses pay less taxes, and this costs the State even more money.

Who benefits from not repairing the infrastructure? Only a few high-level executives can benefit from cooking the books -- everybody else at the company loses. See this page on Altered Repair Records which links an AT&T President, Rick Resnick, with repeatedly altering repair records to conceal recurring problems on the phone lines to my business, and using fraud, threats, and intimidation tactics to conceal that he was altering the records when he was a regional manager and the Vice President of Repair and Maintenance in Northern California (See: Rule 11, a Scary Number).

As noted, there are over twenty criminal acts linked to the above noted phone number. For example, another phone company Attorney, Michelle Galbraith , obstructed justice by providing documents to me that had been altered to conceal that there were multiple troubles on my business phone lines for many years (See: Trouble Code 98). When I contacted Ms. Galbraith, asking her if she knew the documents had been altered, she refused to answer the question, and then she contacted her local Police, who "admonished" me. If the FBI would do an investigation into whether or not Michelle Galbraith altered the documents, as I have repeatedly asked them to, I would not have contacted Ms. Galbraith.

A corrupt Judge at the CPUC refused to follow the Rule of Law (The Corrupt Judge and legal error), and made up fraudulant statements in her Decision to avoid the issue of the phone number in the above photograph, altered repair records, and the trouble code 98 (The Corrupt Judge and the "admittedly defective DAML")). It appears that nobody in the State of California has jurisdiction with CPUC judges -- the California Commission of Judicial Performance told me the Judges at the California Public Utilities Commission are not within their jurisdiction. Furthermore, a letter from the California Attorney General explains that the Office of the Attorney General cannot investigate the behavior of the Judge. (See: State Attorney General).

A phone company document I recently photographed, dated March 16, 2009, shows that in my neighborhood, over half of the AT&T phone lines are now known to be defective, and at least a few of them can be linked to my address. Other documents I have obtained prove that when cable pairs are found to be defective, they are not being logged as defective, as required by Federal law.

The document dated March 16, 2009 also provides evidence that the Direct Testimony of Bob Alex on Behalf of Pacific Bell Telephone Company, which claimed there were 35 good cable pairs pairs, was, statistically, a complete fraud. It is possible the Attorneys who fabricated the fictional phone number, also fabricated the Testimony, as I recently learned that Bob Alex is a black man, and no black men were present in Court when written Testimony was handed in. Also, there were no signatures on the Testimony. I have asked law enforcement (FBI) to contact Bob Alex, to determine if he will admit or deny that the Testimony was his, but nobody in law enforcement is willing to take on this issue. It should be noted that I did contact Bob Alex by postal mail, and he has not responded to my request as to whether or not the Testimony was his.

My family business lost millions of dollars caused by recurring phone problems and the costs of the Formal Complaint. Most importantly, virtually every recurring service problem could have been prevented had there been a telecommunications consumer's bill of rights that would have allowed me to see the test results of my phone lines, and know the meanings of the trouble codes.

With this webpage, I am begging you to look at internal phone company documents I obtained that prove phone company executives sabotaged my business by refusing to repair the defective phone lines providing service to my business since 1996, after they offered me $500 on October 17, 1996. In a letter date November 22,1996, AT&T offered me $2000, and denied there were recurring service problems. These documents prove that there was nothing I could do, legally, to protect myself or my business while it was being sabotaged. As a result of deregulation and corporate fraud, the phone company executives spent more company resources to cover up the the use of defective phone lines, than they spent to repair or maintain the phone lines.

Many people in government have verbally agreed the phone number has the last five digits of "25093" and not "85093" as AT&T claims, but will not do so "officially." This list includes:

The Governor's Office. At the request of the Governor's staff, which demanded that I put my concerns in writing, and send it through the mail, I mailed a letter to the Governor's Office Feb 2008. I called the Governors office on April 29, 2008, and the man who answered the phone acknowledge that they received my letter. He agreed the phone number has the last five digits of "25093". He told me he would forward the complaint to the Governor. Governor Arnold Schwarzennegger
The FBI duty agents in the San Francisco Office.
The local police department determined that the phone company attorney committed perjury, and agreed this was a case for law enforcement. The Officer contacted the District Attorney, who told the Officer this was not within their jurisdiction. The police officer agreed this was within FBI jurisdiction, and then told me, "Good luck." He told me he could not put anything in writing.
Congresswoman Tauschers staff in the Concord Office.
Senator Barbara Boxer's staff in the San Francisco Office.

There are already red flags that AT&T is committing securities frauds to conceal problems in the infrastructure. A document I photographed shows that in 2001, Pacific Bell (Now the New AT&T) already lost over half of its marketshare in my neighborhood to the company now known as Comcast. (See: MLT Test Results of Cable Pairs on my Street). When Comcast recently offered business service in my neighborhood in 2008, AT&T lost even more business.

Between March 23, 2009 and April 21, 2009, 40% of the houses on my street that received phone service from AT&T lost service for four or more days. April 20, 21 2009, AT&T cable repair.

On January 14, 2010, an AT&T technician was attempting to restore service to cable pair 1137, using the service box in front of my house. The following day (January 15, 2010), a cable splicing technician was attempting to restore service -- apparently, there were no available spare pairs at the service box in front of my house. Because of a lack of equipment, the cable splicing technician was unable to restore the service until January 16, 2010. And don't forget, AT&T has already lost over half of its marketshare to Comcast, and therefore, based on their Testimony, should have plenty of spare pairs.

Currently, AT&T is trying to make me pay for an early termination fee because I switched my business phone service to Comcast because of the recurring service problems. AT&T has refused to credit my account for the ongoing service problems. AT&T letter January 27, 2009.

In response to an informal complaint I filed on February 2, 2009, requesting that AT&T credit my account for recurring service problems, the California Public Utilities Commission refused to ask AT&T questions, and instead, Answered questions on behalf of AT&T (See 4/22/09).

I received another letter from the CPUC dated August 3, 2009, which was probably prompted by the Reward I posted in July 2009, as I had no contact with the CPUC since April, 2009. The letter states that AT&T is denying there were any reported service problems on my lines from 2004 through 2008 -- a pattern of behavior that began in 1996, when AT&T offered me $2000.

I was able to photograph AT&T documents from 2006-2009 which absolutely prove there were recurring service problems on my business phone lines (Request to Consider New Evidence). When AT&T told the Commission that it has no records of service problems from 2004-2008, I believe that AT&T was telling the truth. Somebody, or some group of employees at AT&T are purposefully and methodically concealing problems found on the phone lines, which is causing confusion, frustration, and lost productivity among the honest AT&T employees.

I don't believe the concealment of problems is an isolated incident. The article (OSP Magazine May 2009, "What Does It Take to Get a Cable Replaced?") corroborates my beliefs. What is an isolated incident is that I was able to photograph phone company documents proving the phone company was (and is) using defective phone lines, and that repair records are methodically being altered to conceal recurring problems. I hope you will ask the FBI to open an investigation into the altered repair records, to prevent further problems that AT&T (and AT&T customers) may experience.

Most importantly, I hope you will acknowledge the phone number is mine, and help establish a Telecommunications Consumer's Bill of Rights that can save this country billions of dollars each year, while making jobs easier for phone company employees, government employees, and ordinary citizens.

Thank You

Mike Knell

• Darlene Mae Clark, AT&T Senior Attorney

• Richard Smith, CPUC administrative Law Judge

• Governor Arnold Schwarzennegger

• Kenneth W. Kaiser, Assistant Director of the FBI

• Anonymous FBI Special Agent

• State Attorney General

• Congresswoman Tauscher, letter May 16, 2008

• Congresswoman Tauscher, letter dated August 19, 2008

• Congressman McNerney January 26, 2009

• Rodney Aguilar and the Patelco Credit Union conspiracy